Lisa Wilkins

UX Design, Product Strategy

I design stable systems that scale across products that millions of users rely on daily.

I align teams, simplify complexity, and turn business requirements into shipped results.

nbc brands

Building for scale & flexibility

Solutions for NOW are valuable. Solutions for LATER pay you back. At NBCUniversal, I architected component systems and content frameworks across NBC News, TODAY, and Telemundo that supported 1.5M+ daily users — and kept scaling through two full app redesigns with a flexible foundation. That meant understanding the tech stack deeply enough to design for what's next, not just what ships today.

View NBC App Redesign

prageru desktop and mobile

Bringing clear thinking to complexity

At PragerU, I inherited a platform serving 1.3M+ monthly users across web, mobile, and OTT with no unified content architecture. I distilled convoluted user journeys, organized content taxonomies, and broke down competing business requirements into foundational components — work that streamlined delivery cycles by 43% and extended well beyond any single release. The hardest, yet most rewarding, part of design is making things simple.

View PragerU Projects

teambuilding venn diagram

Learn, pivot, improve

Good products come from teams that can be honest with each other. At NBCUniversal and PragerU, I built team environments where critical thinking and candid feedback weren't just welcomed — they were expected. That foundation made usability testing, market analysis, and data-driven iteration more than process checkboxes; at PragerU, it's how I demonstrated the value of qualitative user testing to an executive team that was initially skeptical.

nbc news apps screenshots

Unified purpose

Early in my career, Sara Fortier’s work on North Star Principals. reshaped how I think about product leadership. Every team since then — across NBCUniversal, PragerU, and beyond — starts with a shared vision that gives cross-functional partners a single point of alignment. When everyone is building toward the same outcome, collaboration stops being a process problem and becomes a competitive advantage.

Leading by example

Allied Collaborator

I build trust through candid, proactive communication — the kind that surfaces problems early and keeps stakeholders aligned, not just informed.

Workflow Architect

I close skills gaps and redesign front- and backstage processes so teams can move fluidly. At PragerU, this reduced product delivery cycle time by 43%.

WCAG Advocate

Accessibility isn't a final checklist — I embed WCAG compliance from project kickoff. I led initiatives that improved accessibility scores from 55% to 85% across multiple platforms.

Hello!

image of lisa

II'm Lisa Wilkins. I've spent 17+ years as a UX director, designer, and product strategist building things people actually want to use — across media, news, tech, and education at organizations like NBCUniversal, PragerU, and Microsoft. I live in the Sonoran Desert, which inspires me daily with its simplicity on the surface and complexity underneath. I'm adaptable, resilient, and nerdy — ask me about WCAG compliance or horse training and you'll get the same enthusiasm. I'm most proud of raising a son full of gratitude and spoiling a very good dog.

 

Let's talk about what I can build with your team.

 

hello@lisawilkins.comlinkedin

Persuading pixels to achieve their maximum potential

Lisa Wilkins

UX Design, Product Strategy

I design stable systems that scale across products that millions of users rely on daily.

I align teams, simplify complexity, and turn business requirements into shipped results.

Building for scale & flexibility

Solutions for NOW are valuable. Solutions for LATER pay you back. At NBCUniversal, I architected component systems and content frameworks across NBC News, TODAY, and Telemundo that supported 1.5M+ daily users — and kept scaling through two full app redesigns with a flexible foundation. That meant understanding the tech stack deeply enough to design for what's next, not just what ships today.

View NBC App Redesign

nbc brands
prageru desktop and mobile

Bringing clear thinking to complexity

At PragerU, I inherited a platform serving 1.3M+ monthly users across web, mobile, and OTT with no unified content architecture. I distilled convoluted user journeys, organized content taxonomies, and broke down competing business requirements into foundational components — work that streamlined delivery cycles by 43% and extended well beyond any single release. The hardest, yet most rewarding, part of design is making things simple.

View PragerU Projects

teambuilding venn diagram

Learn, pivot, improve

Good products come from teams that can be honest with each other. At NBCUniversal and PragerU, I built team environments where critical thinking and candid feedback weren't just welcomed — they were expected. That foundation made usability testing, market analysis, and data-driven iteration more than process checkboxes; at PragerU, it's how I demonstrated the value of qualitative user testing to an executive team that was initially skeptical.

nbc news apps screenshots

Unified purpose

Early in my career, Sara Fortier’s work on North Star Principals. reshaped how I think about product leadership. Every team since then — across NBCUniversal, PragerU, and beyond — starts with a shared vision that gives cross-functional partners a single point of alignment. When everyone is building toward the same outcome, collaboration stops being a process problem and becomes a competitive advantage.

Leading by example

Allied Collaborator

I build trust through candid, proactive communication — the kind that surfaces problems early and keeps stakeholders aligned, not just informed.

WCAG Advocate

Accessibility isn't a final checklist — I embed WCAG compliance from project kickoff. I led initiatives that improved accessibility scores from 55% to 85% across multiple platforms.

Workflow Architect

I close skills gaps and redesign front- and backstage processes so teams can move fluidly. At PragerU, this reduced product delivery cycle time by 43%.

Hello!

image of lisa

II'm Lisa Wilkins. I've spent 17+ years as a UX director, designer, and product strategist building things people actually want to use — across media, news, tech, and education at organizations like NBCUniversal, PragerU, and Microsoft. I live in the Sonoran Desert, which inspires me daily with its simplicity on the surface and complexity underneath. I'm adaptable, resilient, and nerdy — ask me about WCAG compliance or horse training and you'll get the same enthusiasm. I'm most proud of raising a son full of gratitude and spoiling a very good dog.

 

Let's talk about what I can build with your team.

 

hello@lisawilkins.comlinkedin

Persuading pixels to achieve their maximum potential

Lisa Wilkins

UX Design, Product Strategy

I design stable systems that scale across products that millions of users rely on daily.

I align teams, simplify complexity, and turn business requirements into shipped results.

Building for scale & flexibility

Solutions for NOW are valuable. Solutions for LATER pay you back. At NBCUniversal, I architected component systems and content frameworks across NBC News, TODAY, and Telemundo that supported 1.5M+ daily users — and kept scaling through two full app redesigns with a flexible foundation. That meant understanding the tech stack deeply enough to design for what's next, not just what ships today.

View NBC App Redesign

nbc brands
prageru desktop and mobile

Bringing clear thinking to complexity

At PragerU, I inherited a platform serving 1.3M+ monthly users across web, mobile, and OTT with no unified content architecture. I distilled convoluted user journeys, organized content taxonomies, and broke down competing business requirements into foundational components — work that streamlined delivery cycles by 43% and extended well beyond any single release. The hardest, yet most rewarding, part of design is making things simple.

View PragerU Projects

teambuilding venn diagram

Learn, pivot, improve

Good products come from teams that can be honest with each other. At NBCUniversal and PragerU, I built team environments where critical thinking and candid feedback weren't just welcomed — they were expected. That foundation made usability testing, market analysis, and data-driven iteration more than process checkboxes; at PragerU, it's how I demonstrated the value of qualitative user testing to an executive team that was initially skeptical.

nbc news apps screenshots

Unified purpose

Early in my career, Sara Fortier’s work on North Star Principals. reshaped how I think about product leadership. Every team since then — across NBCUniversal, PragerU, and beyond — starts with a shared vision that gives cross-functional partners a single point of alignment. When everyone is building toward the same outcome, collaboration stops being a process problem and becomes a competitive advantage.

Leading by example

Allied

Collaborator

I build trust through candid, proactive communication — the kind that surfaces problems early and keeps stakeholders aligned, not just informed.

WCAG

Advocate

Accessibility isn't a final checklist — I embed WCAG compliance from project kickoff. I led initiatives that improved accessibility scores from 55% to 85% across multiple platforms.

Workflow Architect

I close skills gaps and redesign front- and backstage processes so teams can move fluidly. At PragerU, this reduced product delivery cycle time by 43%.

Hello!

image of lisa

II'm Lisa Wilkins. I've spent 17+ years as a UX director, designer, and product strategist building things people actually want to use — across media, news, tech, and education at organizations like NBCUniversal, PragerU, and Microsoft. I live in the Sonoran Desert, which inspires me daily with its simplicity on the surface and complexity underneath. I'm adaptable, resilient, and nerdy — ask me about WCAG compliance or horse training and you'll get the same enthusiasm. I'm most proud of raising a son full of gratitude and spoiling a very good dog.

 

Let's talk about what I can build with your team.

 

hello@lisawilkins.comlinkedin

Persuading pixels to achieve their maximum potential